Emergency response

Call our hotline as soon as an incident occurs, and we will be on site quickly, day or night, 24/7, 365 days a year. We will make sure that the site is safe and ready for the on-site restoration operatives to start their clean-up as quickly as possible.

When an unexpected disaster strikes, local resources can be stretched to breaking point and often, untrained personnel in disaster response simply cannot cope with the urgent and specialist demands required. A property without power, dehumidification and drying facilities will soon suffer secondary damage and incur unnecessary costs for the insurer.

Our robust response system will immediately deploy a team of skilled technicians and mobile office facilities anywhere in the UK, who will work alongside our locally-based engineers wherever they are needed. We constantly maintain a comprehensive check list of essential components, including computer hardware, necessary office equipment, pre-assembled temporary power supply boards plus vital stock items to ensure that the demands of our clients will always be met during these challenging times.

Our aim is to reinstate power and lighting as quickly and efficiently as possible, in order to help reduce potential losses relating to fridge and freezer contents as well as minimising the possible need for emergency accommodation.

Our services include

  • Installation of temporary power
  • Installation of temporary lighting
  • Plumbing repairs to burst pipes
  • Dehumidification of water damaged properties

“The Policyholder’s experience in terms of quality, service and care is a pivotal aspect of our business, EPR’s service fits perfectly with our ethos and adds value to our offering.”

Chem Dry Central