People are at the heart of everything we do.

We have a team of talented individuals working together to deliver excellent customer service. Our success comes from a happy team so we work hard to ensure we have an open, friendly culture that supports individuals to achieve their full potential.

We have created a charter to summarise what working at EPR is all about. This was developed by a focus group, including employees from all levels of the organisation. The charter brings together our approach to our work and is used in inductions and appraisals to ensure the team understand the company’s values.

Our work ethos are:

  • We are passionate and committed to delivering excellent customer service.
  • We work with honesty, openness and integrity.
  • We are committed to a right first time approach, by focusing on the detail that makes the difference.
  • We are empowered to respond to situations quickly and effectively ensuring continuity of service even when the unexpected presents a challenge.
  • We continually challenge our services in order to improve our offering.
  • Our staff are aware of their value to the business. They are provided with training, coaching and performance management, allowing them to understand their contribution to our success.
  • We are supported by clear procedures and guidelines that are managed in accordance with ISO:9001.
Home Owner & Lettings
A rapid response to all your household electrical needs
A nationwide service on emergency plumbing, electrics and boiler breakdown repairs
Insurance Company
Providing a same day service to reinstate power, lighting systems
Restoration Company
We understand that your work can’t begin without safe usable power and lighting